My wife and I absolutely loved the service, the location and the extremely helpful staff at the Riad. Khaula and Norton were especially helpful. The room was lovely in its Moroccan decor and very large. The Riad also has a rooftop terrace where we enjoyed live music and some drinks (wine and beer) for the sunset and moonrise. The place was located on the outskirts of the old town so had easy access to the Taxi stand as well as the Medina and Market and Restaurants located in the pedestrian area (watch out for the motorcycles). A full Moroccan breakfast was included and very delicious.
Our Hotel Review
Name: Riad Tanja By chef Moha
Description: We did have some disparity about the booking and the price we paid. Originally, we had booked a standard double room. But the we got a message from the booking agency stating that we needed to upgrade to a suite in order to get a private bathroom, so we did (extra $$). The exact description of our room on the booking website stated... "Room Description The air-conditioned suite features 1 bedroom and 2 bathrooms with a bath and a shower. The suite provides a dining area, a wardrobe, a sofa , a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed." As part of my review process I always compare the final result to the description on the website. In this case we did not get what was stated or what we paid for. Here is what we did get ... The air-conditioned suite featured 1 bedroom and ONLY 1 bathroom with a bath and NO shower. The suite provided a dining area, a wardrobe, NO sofa , a tiled floor, as well as a flat-screen TV with cable channels. The unit offered 1 bed. So we basically DID NOT GET an extra bathroom, or a shower or a sofa. We inquired if we could get an adjustment for the discrepancy and were told "NO, it must have been a mistake in translation" (sorry but NO WAY). They were adamant that this mistake was not their fault and refused to make any adjustment or accommodation. We were very disappointed. Our Review in the category of staff and service reflects our disappointment.
Price range: $170/ night
Payment accepted: Credit Card, Cash
Currencies accepted: Euro
Address: Tangier, Morocco
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Rooms - 10/10
10/10
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Location - 9.5/10
9.5/10
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Staff & Service - 3.5/10
3.5/10
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Comfort - 10/10
10/10
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Cleanliness - 10/10
10/10
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Terrace/Views - 10/10
10/10
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Breakfast - 10/10
10/10
